1. About Little’s Funeral Service
    1. This document is the privacy policy of Little’s Funeral Service Ltd, 1282 Paisley Road West, Glasgow, G52 1DB, United Kingdom.
    2. We endeavour to take all reasonable steps to protect the privacy of your personal information. However, we cannot guarantee the security
      of any data you disclose on-line. You accept the inherent security risks of providing the information over the Internet, and will not hold us
      responsible for any breach of security, unless this is due to our negligence or wilful default.
  2. What personal information do we collect?
    1. We collect personal information when you contact us via our Website (littlesfuneralservice.co.uk), sign up to our mailing list or make an enquiry with us
      about our services. The purpose of collecting this information is to be able to provide a response to your query (be that a general enquiry,
      a reservation or any other query or question in relation to the services we offer and the general operation of the company), in a secure and
      timely way and, with your permission, to be able to send you occasional news and information about Little’s Funeral Service. Any personal
      information we collect will be used by us strictly in accordance with current data protection legislation and this Privacy Notice. We will store
      the information we collect from you and hold it electronically or otherwise in a secure way. Without this information we may be unable to
      provide you with the services we offer or fulfil any contractual obligations we may have with you or answer your question about Little’s Funeral Service.
    2. Little’s Funeral Service will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection
      Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary.
      Little’s Funeral Service is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How
      long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices.
      Personal data may be held in addition to these periods depending on individual business needs.
    3. We require to process data relevant to the business for the performance of a contract and without that necessary information we may not
      be able to provide our services.
    4. We do gather statistical and other analytical data from visitors to our website. This data comprises information that cannot be used to identify
      or contact the user and is soley used to gain greater understanding of how our website is used and to make it more relevant to visitors to it.
      The website does use cookies and this is to ensure we give you the best experience of our website. By continuing to use our website we
      assume you are happy with the use of cookies.
  3. Consent
    1. By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified.
      Consent is required for Little’s Funeral Service to process both types of personal data, but it must be explicitly given. Where we are asking you for sensitive
      personal data we will always tell you why and how the information will be used.
    2. You may withdraw consent at any time by emailing us at [email protected], calling us on +44 (0)141 883 2114, writing to us at the
      company headquarters or in relation to any mailing list, clicking the ‘unsubscribe’ link in the bottom of any promotional email we send to
      you.
  4. Who do we share your information with?
    1. We may provide some of your personal data (never sensitive personal data) to our partners or associate companies where necessary for
      the provision of services and associated tasks as requested by you.
    2. Other than in accordance with 4.1 above Little’s Funeral Service will not pass on your personal data to third parties without first obtaining your consent.
    3. In the circumstances of the conditions laid out in 4.1, contractual obligations will, unless otherwise stated, always be with Little’s and no
      information other than that relevant to the partner or associate company will be shared by Little’s Funeral Service.
  5. Retention Period
    1. Little’s Funeral Service will process personal data in line with its Retention and Disposal Schedule, details of which can be obtained from the General
      Manager or one of the Company Partners.
  6. Your Rights as a Data Subject
    1. At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
      1. Right of access – you have the right to request a copy of the information that we hold about you
      2. Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete
      3. Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
      4. Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
      5. Right of portability – you have the right to have the data we hold about you transferred to another organisation.
      6. Right to object – you have the right to object to certain types of processing such as direct marketing.
      7. Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of
        automated processing or profiling.
      8. Right to judicial review: in the event that Little’s Chauffeur Drive refuses your request under rights of access, we will provide
        you with a reason as to why. You have the right to complain as outlined in clause 7 below.
    2. All of the above requests will be forwarded on should there be a third party involved in the processing of your personal data.
  7. Complaints
    1. In the event that you wish to make a complaint about how your personal data is being processed by Little’s, or how your complaint has been
      handled, you have the right to lodge a complaint directly with the ICO and/or Little’s General Manager or Company Partners.
  8. Changes to our Privacy Policy
    1. We may modify our Privacy Policy from time to time at our sole discretion. If so, we will post a revised version of this Privacy Policy on our
      website. We urge you to check the Privacy Policy regularly to obtain the most up to date copy. Modifications will be effective when they are
      posted on the website.